checking the quality of support

Checking the Quality of Support

 

What matters

  • Knowing how to support someone to plan for, and participate in, their annual reviews to get the right support
  • People with learning disabilities and family carers having a key role in improving the quality of support
  • People with learning disabilities and family carers knowing how to speak up about poor support
  • People providing support knowing what good support looks like from the perspective of people receiving it

How we can help

Together Matters is able to help in a range of ways including:

  • Help support providers, advocacy groups or local authorities to develop a quality checking service
  • Provide quality checking training for people with learning disabilities and family carers
  • Help mainstream services evaluate how well their service works for people with learning disabilities and recommend improvements
  • Help organisations and services make Annual Reviews more meaningful for the person whose meeting it is

Resources to help

Click on the link to download our free resources.

‘Keeping an eye on things’ chapter of Thinking Ahead

This section of Thinking Ahead tells families:

  • Some of the things to think about when choosing somewhere to live and/or choosing support
  • Tips about how to keep an eye on, and contribute to, the quality of support
  • What they should do if they have concerns about the quality of support

Template for your Annual Review: thinking about what’s working well and what could be better

A template to help people plan for their review. Use it to think about what’s working well and what could be better. Make sure discussions at the meeting are focused on what is important to the person whose review it is. Comments can be written under headings for topics you are likely to want to cover in a review. There is space for the views of:

  • the person whose review it is
  • their family carers
  • providers of support

Download and save this version, write in text boxes, send to others to add comments.

Download this version to read or print and fill in by hand.

How to support people with learning disabilities and/or autism to take part in their Annual Review

This guide is written for family carers and support providers supporting people with learning disabilities and/or autism to take part in their annual review with Adult Social Care. You can use it to help people participate, particularly those who find meetings stressful, difficult or boring. It also includes ideas to help people who do not feel able to go to meetings, to contribute in other ways.